Frequently Asked Questions
Can’t find what you’re looking for?
Can I add a note to my gift basket order if I am sending the order to the gift recipient?
Yes! When you add any item to your cart, the cart pops up on your screen on the right hand side. Under your items will be a box you can check with option to Add a gift message for recipient. Check the box then a white text box will appear for you to enter your message. Then click Add a note.
Can I order a gift basket as a gift and have it shipped to the gift recipient instead of myself?
Yes! At checkout, just enter the gift recipient's address as the shipping address and your billing address for payment.
How do I track my order? Or Where is my order?
Once we have shipped your order, a shipping confirmation email will be sent to you that includes a tracking number. If you did not receive the email, be sure to check your spam folder. If you can’t locate the email or your order, please contact us at customerservice@mommysbliss.com
How can I edit my billing information?
Please reach out to customerservice@mommysbliss.com if you need to make any changes to your billing information.
How can I edit my shipping address?
Please reach out to customerservice@mommysbliss.com as soon as possible if you need to make any changes to your shipping address.
Can I cancel or change my order once it’s been processed?
Yes, please reach out to customerservice@mommysbliss.com with your Order ID and we’ll do our best to assist with your cancellation request.
What forms of payment do you accept?
We accept major credit cards such as Visa and MasterCard as well as secure payment through PayPal.
Do you ship to P.O. Boxes?
No, we do not ship to P.O. Boxes. A U.S. physical address is required to avoid any shipping issues or delays.
Do you offer free shipping?
We offer free shipping on orders over $35 USD
Do you ship outside of the United States?
Unfortunately, we do not ship outside of the United States.
Do you have a sampling program?
We currently do not have a sampling program. Stay tuned for innovations.
Is this a privately held company?
Yes, Mommy’s Bliss is still privately owned and run by a member of the founding family. Mommy’s Bliss announced a partnership in 2021 with Swander Pace Capital (“SPC”), a leading private equity firm specializing in consumer product companies.
Where is Mommy’s Bliss located?
Richmond, California
