FAQs

Once we have shipped your order, a shipping confirmation email will be sent to you that includes a tracking number. If you did not receive the email, be sure to check your spam folder. If you can’t locate the email or your order, please contact us at customerservice@mommysbliss.com

Please reach out to customerservice@mommysbliss.com as soon as possible if you need to make any changes to your shipping address.

45-Day Satisfaction Guarantee.

At Mommy’s Bliss, we stand behind our products 100%. If for any reason you are not satisfied with a Mommy’s Bliss product purchased from us or one of our authorized sellers, we will replace or exchange the product or offer a refund within 45 days of purchase.

* Please note.

That because we are unable to control the quality of our products sold by unauthorized sellers, the Mommy’s Bliss 45-Day Blissful Guarantee does not apply to products purchased from unauthorized sellers.

*45-Day Blissful Guarantee is not valid for Final Sale Items.

How to Claim the Guarantee

• You must submit your request within 45 days of the date of purchase.
• To submit a guaranteed request, please email us at customerservice@mommysbliss.com and provide us with the following information: name of product, date of purchase, proof of purchase and reason for dissatisfaction (additional information may be required).
• You may also call Customer Service at 1-877-457-4955 or mail documentation and proof of purchase to: Mommy’s Bliss Attn: Consumer Relations 1001 Canal Blvd. Suite C Richmond, CA 94804

Please note that you are responsible for costs incurred in mailing your documentation and proof of purchase.

Guarantee Guidelines

*Mommy’s Bliss reserves the right to verify information, require valid proof of purchase, and to deny in full, the 45-Day Bliss Guarantee request based solely on its discretion and if a customer has abused the Mommy’s Bliss 45-Day Blissful Guarantee.

*Please note that you are responsible for costs incurred in mailing your documentation and proof of purchase. Shipping fees are non-refundable, including under the Satisfaction Guarantee policy.

Please visit our trusted & authorized online retailer, iHerb International Store, who ships to over 185 countries.

Your order should be delivered in 2-5 business days during normal volume times for our shipping carriers (e.g., Fedex, UPS, USPS). We’re moms and dads picking, packing, and shipping your products, and make every effort to get you more bliss as early as possible. We’ll ship your order today (if placed before 12:30pm PT), or the next business day. If you order during a holiday weekend or season, those times may be extended.

We’re moms and dads picking, packing, and shipping your products, and make every effort to get you more bliss as early as possible. We’ll ship your order today (if placed before 12:30pm PT), or the next business day. Your order should be delivered in 2-5 business days during normal volume times for our shipping carriers (e.g., Fedex, UPS, USPS). During holidays, these periods may be extended due to staffing and logistics timing.

Mommy’s Bliss currently only ships to the 50 US States. Unfortunately, we do not ship to US territories or Internationally at this time. Please utilize the “Contact Us” link below to request if we have a partner in your country. Additionally, we require that you check your country’s customs rules and regulations before trying to import a supplement into your country as some ingredients may not be allowed into your country and therefore may result in confiscation of the product.

Unfortunately, our eCommerce store is unable to accept items purchased through other distributors as returns. We recommend you contact them directly to return your items.